Last modified December 18, 2019
Your privacy is important to us. This privacy statement explains what personal data Communique Conferencing, Inc. “Communique” collects from you, through our interactions with you and through our products, and how we use that data.
If you choose not to provide any requested Personal Data, you may be unable to access certain areas of the Website, register to use or purchase our products or services, or receive communications from us regarding our products or services or the Website.
This policy describes our practices in connection with information that we collect through our Cloud virtual conference software platforms and applications (collectively our “Applications”) as well as Communique’s privacy practices in relation to the use of Communique’s websites (such as www.communiqueconferencing.com and www.virtualtradeshowhosting.com and other Communqiue websites that link to this policy) and external marketing activities.
This policy also describes your data protection rights, including a right to object to some of Communique’s processing. The Policy does not apply to information collected by any third party, including through any third-party application or content (including advertising) that links to or is accessible from our Applications or websites.
Type of information that Communique Collects We may receive and/or collect information, including Personal Data, in the following ways:
- Personal Data in Connection with User Account Registration and User Account-Related Activities – Certain areas and features of the Website, such as registration of a user account or profile for purposes of participation in a virtual event hosted by us, entering protected web pages, or opting to receive further information about Communique products or services may require you to provide Communique with certain Personal Data such as your name, email address, address, company name, job title, phone number, and other business or contact information. No transaction payment data is collected or stored by Communqiue. The foregoing types of Personal Data may also be collected by the company sponsoring a virtual event hosted by us (a “Sponsor”) that you register for or participate in. Communique is not responsible for Sponsor’s privacy practices involving your Personal Data. We encourage you to review the Sponsor’s privacy policy in advance of registering for or participating in a virtual event.
- Your Activities On and Use of the Website – Communique may automatically collect information about your activities on and/or usage of the Website. Activity information we automatically collect may include which web pages you visited, the Uniform Resource Locator (“URL”) identifying the website you came from or visit after you leave the Website, the average time you spent on the Website, information, including Personal Data, you’ve previously shared with Communique, your domain, your computer’s Internet Protocol(“IP”) address, etc. (defined below). In addition, if you are logged into a password protected area, we may associate that information with your account. To accomplish this we may use the following:
- Web Beacons – Web Beacons are strings of code placed on a webpage in conjunction with Cookies (defined below). Web Beacons are able to track the number of users that visit a website and, in conjunction with cookies, identify the IP address and personalize the website experience. Web Beacons may also be used to collect anonymous and/or aggregate, unidentifiable information such as how many users attended a virtual event.
- IP Address – The IP address is the numerical label associated with the location of your computing device.
- Cookies – In some cases, Communique may use HTTP cookies (web cookies, Internet cookies, browser cookies), Flash Cookies (cookies that are not related to a specific browser, further described below), clear GIFs (a.k.a. web beacons), and log file information (a file that records either events that occur in an operating system or other software runs, or messages between different users of a communication software) to: (a) store information so that you will not have to reenter it during your visit or the next time you visit the event; (b) provide customer, personalized content and information; or (c) monitor aggregate metrics such as total number of visitors, pages, viewed, and similar information. A cookie is a small amount of data, which often includes a unique identifier that is placed on your computer or on your mobile phone/tablet (collectively referred to herein as a “device”) browser from a website’s computer and is stored on your device’s hard drive. There are two different types of cookies: session cookies and persistent cookies. Session cookies are held temporarily and disappear when you close your browser. Persistent cookies may be used by your browser on subsequent visits. Cookies are widely used to provide certain features of website, to make websites perform more efficiently, and to provide information to the owners of the website. Each Communique event and/or webcast can send its own cookie to your browser if your browser’s preferences allow it. For events and webcasts, cookies record information about your online preferences and allow us to present content to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued or not to receive cookies at any time. If you do not opt in to receiving cookies and/or set your device to not receive cookies, certain personalized features cannot be provided to you, and accordingly you may not be able to take full advantage of the Website’s features.
- Third-Party Cookies – You may be presented with cookies from third-party websites and providers that are not related to Communique. For example, when you view a webpage with content embedded from a third-party provider, you may be presented with cookies from such provider. Communique does not control the dissemination of these third-party cookies. In general, you should check the third-party websites for more information regarding that third-party’s data practices and policies. In addition, Communique provides an optional single sign-on using social networks including, but not limited to LinkedIn. If you are logging into a Communique event using a social network credential, the applicable third party, and not Communique, will set cookies. Communique does not control or have any access to the cookie information these social networks may set.
- Local Storage – Communique uses browser local storage on personal computers and mobile devices to deliver its services.
- Content – Any Personal Data or content that you voluntarily upload or otherwise disclose while on the Website (such as, through use of an Communique blog), including but not limited to information disclosed on discussion boards, in messages and chat areas, within a profile page, or images or any other content you provide (“Content”), becomes publicly available and can be collected and used by others. In addition, if you are given the ability to log into your account with any social networking website, or post Content on such site, other third-party website, or through the Website, such Content may be made available to other parties and associated with your Personal Data. Personal Data uploaded in association with any Communique event or webcast is only used for and shared with the particular customer of Communique for that event. Data that is in an aggregate, de-identified form that is no longer considered Personal Data and does not allow the identification of individual users may be used by Communique for purposes of research and analysis.
Purposes for Which Communique Collects Information.
- Operation, Maintenance and Responding to an inquiry – If you submit Personal Data through the Website, Communique may use it to operate, maintain, and provide you with the general and personalized features and functionality of the Website, provide you with the Communique products and services you request or order, complete transactions, or communicate with you.
- Messaging – Your user account registration information may be displayed in password protected areas to other users. If you choose to receive email from Communique, we may use clear GIFs (a.k.a. web beacons) in HTML-based emails sent to you to track which emails are opened by recipients.
- No Commercial Marketing – Communique will not use your email address or other Personal Data to send commercial or marketing messages for our benefit without your consent, except as part of a specific program or feature or other business relationship for which you opt in. We will not share your Personal Data with third-party marketers.
- Non-Marketing or Administrative Uses – Communique may use your email address without your consent for non-marketing or administrative purposes, such as notifying you for customer service reasons.
- Quality & Features – Communique may use Personal Data and certain non-personally identifiable information in furtherance of its legitimate interest to improve the quality and design of the Website and to create new features, promotions, functionality, and services by storing, tracking, analyzing, and processing user preferences and trends, as well as user activity and communications, to improve or personalize your experience, to improve or manage the Website or products and services, to provide features available on the Website, to operate and improve our products and services, for market research, to analyze the Website, and to ensure the technical functionality and security of the Website.
- URLs & IP Address – When you visit the Website through a referral, Communique automatically receives the URL of the site from which you came. We also receive the Internet protocol (IP) address of your computer, your computer operating system and type of web browser you are using, as well as the name of your Internet service provider (“ISP”). This information may be used by Communique in furtherance of its legitimate interests to analyze overall trends, determine the domain from which you came, who visits the Website, to understand the needs of Website visitors, or to help us improve the Communique service.
You have the right to correct, amend, change and delete Personal Data about you. If you have questions regarding the correction, deletion, or updating of the personal data we hold about you, please contact us at info@communiqueconferencing.com.
Sharing Personal Data with Third Parties
Communique does not share Personal Data with any third parties without legal reasons, such as with your consent or to fulfill a contract.
We share Personal Data about you with third parties for the purposes detailed below. Please note that this Policy does not apply to third parties, Communique is not responsible for the privacy practices of third parties, and that you should consult the respective privacy policies of third parties for more information on their practices.
- To Conduct Our Business – Communique shares Personal Data with your consent or as necessary with third-party service providers to complete any transaction or provide any product or service requested or authorized. Communique also shares Personal Data with third-party service providers, suppliers, or agents working with Communique or on Communique’s behalf, such as data storage service providers, human resources service providers, marketing automation services, and data analysis companies, including Google.
- Law Enforcement – Communique may disclose Personal Data about you to public authorities, such as law enforcement, if we believe in good faith that we are required to do so in order to comply with laws or regulations, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose Personal Data in special circumstances when we have reason to believe that disclosing Personal Data is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Use or other user agreement, or to protect the safety or security of our users, the Website or the general public.
- Sale of Business – We reserve the right to transfer Personal Data to a third-party such as a subsidiary, parent company, co-owner or cooperator of the Website and/or Communique, or a successor entity in the event of a sale, merger or other transfer of all or substantially all of our assets, provided that the third-party agrees to adhere to the terms of this Privacy Policy and Communique provides you with notice of the same.
All third-party applications used by Communique to store or process personal data are committed to GDPR compliance. For more information, please contact info@communiqueconferencing.com.
Security & Data Integrity
Communique takes reasonable steps to prevent the loss, misuse and unauthorized access, disclosure, alteration and destruction of Personal Data about you. In addition, Communique takes appropriate security measures to safeguard Personal Data about you once we have received it. Despite these efforts to store Personal Data collected on and through the Website and otherwise by us in a secure operating environment that is not available to the public, we cannot guarantee the security of Personal Data during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Data, we cannot guarantee that our security measures will prevent third-parties such as so-called hackers from illegally obtaining access to Personal Data. We do not warrant or represent that Personal Data about you will be protected against, loss, misuse, or alteration by third parties.
Data Retention
Communique will not keep Personal Data longer than is necessary for the purpose or purposes for which they were collected. Communique will take all reasonable steps to destroy, or erase from our systems, all data which is no longer required. Communique retains most Personal Data for up to five (5) years from the date it is no longer used and may retain some personal data for a longer period, to comply with our legal obligations, in relation to that Personal Data.
Your California Privacy Rights
California Civil Code Section 1798.83 permits users that are residents of California to request certain information regarding Communique’s disclosures of Personal Data to third parties for such third parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please email Communique at info@communiqueconferencing.com.
The California Online Privacy Protection Act (“CalOPPA”) requires Communique to disclose how it responds to Do Not Track Signals in your web browser. Communique does not interpret or respond to Do Not Track Signals. You may set your web browser to not accept new cookies or web beacons or disable cookies altogether. Please note that doing so may hinder your experience on the Website. Please see the Help section of your browser for instructions on managing security preferences.
Children’s Privacy
The Website is not directed to children younger than sixteen (16) years of age. We do not intend to collect Personal Data from children under 16. If you are under 16, please do not use the Website and do not send any information about yourself to us.
How to Access & Control Your Personal Data
We aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. You can view or edit your personal data in your account settings. However, if you would like to delete your personal data or your account, you can do so by emailing info@communiqueconferencing.com.
Venturing Off the Website
The website may contain hyperlinks that can take you to websites run by third parties (“Third-Party Websites”). Any hypertext or other links to Third-Party Websites from the website are provided solely as a convenience to you. If you use these links, you will leave the website. Communique Conferencing has not reviewed all of these Third-Party Websites and does not control and is not responsible for any of these websites or their content or practices. Thus, Communique does not endorse or make any representations about them, or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the Third-Party Websites linked to the website, you do this entirely at your own risk.
Remember, this Privacy Statement only applies to Communique Conferencing. When you are no longer on Communique website, you may encounter different privacy and security practices and you should familiarize yourself with those practices each time you visit a new website.
Changes to the Policy
From time to time we may change this Policy with or without prior notice to you. You can tell when changes have been made to the Policy by referring to the “Last Updated” legend on top of this page. Please review this Policy regularly to ensure that you are aware of any changes. If we materially change the ways in which we use and disclose Personal Data, we will post a notice on the Website and send an e-mail to our registered users. Your continued use of the Website and/or our products and services following any changes to this Policy constitutes your acceptance of any such changes made.
Contact Communique If you want to make a correction to your personal information, or you have any questions about our privacy statement, please contact:
Communique Conferencing Attn: Data Privacy 8120 Woodmont Ave., Suite 410 Bethesda, MD 20854
Or, you may email us at info@communiqueconferencing.com.
